Shipping policy
SHIPPING RATES AND DELIVERY ESTIMATES
We ask our customers to allow us 1-2 business days of processing time to assemble your order before it ships. Tracking will be sent via email as a Canada Post tracking number that can be tracked on the Canada Post website.
All shipping rates are listed in Canadian Dollars. All duties, customs and taxes incurred when items are shipped internationally are the responsibility of the customer. Due to Canadian law, FOOSH does not mark down the value of items, nor do we mark items as "gift". If you have any inquiries regarding duties, customs and taxes in your country, contact your local customs office.
All shipping costs related to an order are the responsibility of that customer or consignee. Foosh reserves the right to request additional shipping fees from the customer or consignee.
Shipping Carrier – All domestic orders are shipped with Canada Post Expedited service, United Parcel Service (UPS), or Federal Express Corp (FedEx). For international orders, once your parcel clears customs, it will be handed over to your local shipping carrier (or UPS/FedEx) for final delivery. Note that more detailed tracking information can often be found for Canada Post shipments by tracking your parcel on the website of your local shipping carrier (i.e. USPS, UK Post, China Post, etc.).
International Duties and Customs Fees – Note that international orders are shipped Delivery Duty Unpaid (DDU) and you may be charged additional duties and customs fees upon receipt. We have no control over if, or how much, you will be charged for these fees, and we do not accept responsibility for any additional charges the destination country may impose on you.
In-Store Pickup – The "In-Store Pickup" shipping method allows you to pay online for a product, and have that product ready to be picked up locally at FOOSH. The process takes about 1-2 business days, depending on the time the order was placed. As soon as your order is ready for pick up, you will receive an email notification.
Delivery Times and Costs – Below you will find a breakdown of estimated shipping times and shipping & handling costs. Keep in mind that these time estimates do not include order processing times, nor do they include potential international customs delays. Shipping and handling costs depend on the order value and the requested shipping destination. All shipping costs related to an order are the responsibility of the customer, and Foosh reserves the right to request additional shipping fees. All shipping options are trackable. International shipping options include Tracked Packet International (where available) and International Xpresspost.
| Canada (Expedited, Trackable, 2-7 Business Days) | |
| Order Subtotal | Cost |
| $0.00 and above | $16 |
| United States (Expresspost, Trackable, 3-9 Business Days) | |
| Order Subtotal | Cost |
| $0.00 and above | $30 |
| International (International Tracked Packet, Trackable, 3-14 Business Days) | |
| Order Subtotal | Cost |
| $0.00 – $499.99 | $40 |
| $500.00 and above | $50 |